Terms and Conditions

The word "Course" includes workshops, seminars, LiveOnline, online, assessments, "blended" courses and consulting. A person accepting these terms and conditions on behalf of another person or persons warrants and assures Growing Teams that he or she has the authority of that other person or persons and their organisation to do so.

The following terms and conditions apply for bookings to our Private Courses.

PAYMENT TERMS & METHOD OF PAYMENT

A 15% down payment must be paid at least 10 working days prior to the commencement of the Course in order to guarantee your Course. The down payment is not refundable under any circumstances. Quotes are valid for 20 days from the date signed by Growing Teams. Our preferred method of payment is Direct Debit.

Full fees will be paid by the Customer within 30 days of receiving the invoice. Payment will be made into the account specified on the applicable invoice. Any invoices unpaid after 30 days will incur the late payment fees set forth on the invoice.

FEES INCLUDE

All Course materials and exams are included as part of the Course fee for most but not all Courses. Please refer to the Fees section on individual Courses for clarification.

CANCELLATIONS and TRANSFERS

The Customer may cancel or reschedule a Course at least 10 business days prior to its Delivery Date at no charge other than the reimbursement to Growing Teams of any third-party expenses already incurred. Should the Customer cancel or reschedule a Course with less than 10 business days clear written notice to Growing Teams, the Customer will be charged 50% of the Fees plus any third-party expenses already incurred. In exceptional circumstances, Growing Teams may reschedule a Course upon prior written notice to the Customer. The Delivery Date of any rescheduled Course shall be mutually acceptable to the Customer and Growing Teams. Refund and/or transfer will not be provided for any participant who fails to attend the course. Down payments for private courses are not refundable under any circumstances including cancellations.

CONFIDENTIALITY

Growing Teams undertakes to treat confidential information about the Customer’s business as confidential. Participants and the Customer’s organisation and affiliated companies accept that the intellectual property and copyright of the Course materials is owned exclusively by Growing Teams. The Customer may retain the Course materials for its internal use only and may not copy the Course materials, or distribute or transfer any Course materials to any third party, without the prior written consent of Growing Teams.

LIABILITY

Growing Teams makes no representations or warranties regarding any advice given in the Course or any Course materials, and the Customer agrees that Growing Teams shall have no liability for any loss arising from the content of any such advice or materials, however caused. The maximum aggregate liability of Growing Teams arising out of or in connection with this Agreement shall be limited to the direct losses suffered by the Customer only, up to a maximum of the value of the Course Fees received by Growing Teams under this Agreement only. Any claim made against Growing Teams must be made within 12 months from the start date of the Course from which the claim is being made. Growing Teams is not responsible for non-delivery, modification or curtailment of Courses because of circumstances beyond our reasonable control.

RECORDING

Recording of Course sessions by the Customer is not permitted. The taking of photographs requires permission by the trainer in advance.

TRAINING LOCATION

The Customer will provide a suitable training room, a data projector, a flip chart and a whiteboard.

INTERSTATE AND OVERSEAS TRAVEL

Please note that final confirmation for a Course will be made 2 weeks before the scheduled start date. If you are travelling to the Course from interstate or overseas and are making advance travel and accommodation arrangements, please ensure all such arrangements are flexible. We accept no responsibility for any arrangements.

TIMES

Unless otherwise stated, Courses commence at 9.00 am and finish at or close to 5.00 pm.

REGISTRATION

Registration is from 8.30 am to 9.00 on the first day. Growing Teams will hold registration details securely in our Course administration system. Our policy is to not release or sell these details to third parties other than to our training partners in the case of Courses run in conjunction with them and to the owner of any copyright in any of the training material we use, to whom you authorise us to provide your details. Growing Teams may use the registration data to occasionally send out information about related Courses that could be of interest.

PROMOTIONAL OFFERS

Any promotional offers must be claimed at the time that the booking is made. We regret but no retrospective claims can be accepted.

DISCLAIMER

All information regarding Course dates, presenters, fees and content is accurate as at time of posting. We do our utmost to ensure that Courses are conducted as advertised. Growing Teams reserves the right however to vary Course dates, Course presenters, terms and conditions or to cancel Courses without prejudice if circumstances so warrant. In such a situation participants will be informed of the change prior to the Course and will be entitled to cancel if they so choose without penalty.